Dark
Light
When I want to know about banking and finance I come to Refi Review - Reader
January 31, 2024

Double banks, double safety: she divides her pay, no freeze.

TLDR:

A TikTok user named Deann Soladay recently posted a video explaining how her SoFi bank account was frozen, leaving her without access to her funds for six days. She claims that when she contacted the bank for information, they were unable to provide any explanation or timeline for when the issue would be resolved. Soladay discovered that this issue is not uncommon, with some users reporting that their accounts have been frozen since September 2023. Soladay advises against banking with SoFi Bank and urges others to do their research before choosing a bank.

Soladay’s video has garnered significant attention, with many commenters suggesting that having multiple bank accounts is a good idea to avoid situations like this. Some users questioned how banks are allowed to freeze accounts without providing any resolution. Soladay later posted an update saying that her account was eventually unfrozen after eight days. She plans to move her funds out of SoFi Bank due to the lack of communication and trust.

In response to the video, the Daily Dot reached out to SoFi Bank and Soladay for comment, but did not receive a response.

Key Points:

  • TikTok user Deann Soladay claims that her SoFi bank account was frozen, leaving her without access to her funds for six days.
  • She discovered that this is a common issue, with some users reporting frozen accounts since September 2023.
  • Soladay advises against banking with SoFi Bank and urges others to do their research before choosing a bank.
  • Commenters suggest having multiple bank accounts to avoid similar situations.
  • Soladay eventually had her account unfrozen after eight days, but plans to move her funds to a different bank.